{"id":9,"date":"2022-11-15T07:22:23","date_gmt":"2022-11-15T07:22:23","guid":{"rendered":"http:\/\/nataliebeauty.net\/?page_id=9"},"modified":"2025-09-08T22:02:55","modified_gmt":"2025-09-08T22:02:55","slug":"cancelation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/nataliebeauty.net\/en\/cancelation-and-refund-policy\/","title":{"rendered":"Return and Exchange"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc190d5 e-flex e-con-boxed e-con e-parent\" data-id=\"fc190d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25ca169 elementor-widget elementor-widget-heading\" data-id=\"25ca169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4600000e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4600000e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6400fda8\" data-id=\"6400fda8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f6702c8 elementor-widget elementor-widget-text-editor\" data-id=\"5f6702c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2>Return and Exchange<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>We are happy to assist you and manage all your return and\/or exchange requests!<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Our return policy is valid for 14 days from the date you receive the product and only applies if the product is new, in a resalable condition, and the consumables and accessories are still sealed and in the box and all packaging. Accordingly, the product will be exchanged or refunded within 14 days.<\/li>\n<li>Products purchased through the website can be returned and\/or exchanged by hand collection or direct delivery.\u00a0<\/li>\n<li>Please ensure that the returned product(s) is accompanied by the order confirmation and a copy of the delivery note, along with all accessories and free gifts.<\/li>\n<li>If you received a defective product (such as one that was delivered to you with damaged or missing parts, or any other visible damage), it can be returned and replaced, or you can receive a full refund upon approval.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Please remember:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The product(s) must be in its original packaging and unopened, along with the original order confirmation for the product, delivery note, accessories, and free gifts.<\/li>\n<li>If the customer paid by credit card, the amount will be refunded to his account, and a confirmation message will be sent to him via email.<\/li>\n<li>If the customer paid in cash, the amount will be refunded in cash.<\/li>\n<li>If the customer loses their invoice within the fourteen days, they can request a copy from our after-sales service team or contact us at , and a copy of the invoice will be sent to them via email.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">For more information, please do not hesitate to contact us. We are happy to serve you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u062a\u0633\u0639\u062f\u0646\u0627 \u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0648\u0625\u062f\u0627\u0631\u0629 \u062c\u0645\u064a\u0639 \u0637\u0644\u0628\u0627\u062a\u0643 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\/\u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644! \u062a\u0633\u0631\u064a \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627 \u0644\u0645\u062f\u0629 14 \u064a\u0648\u0645\u0627\u064b \u0645\u0646 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[&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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